1. Are your items authentic?

Yes! Every item in our collection is carefully authenticated by experts. We guarantee 100% authenticity on all of our vintage designer products.

2. What is the condition of vintage items?

Our items are pre-loved and may show signs of gentle wear. We provide detailed descriptions and high-quality photos for each item so you can shop with confidence.

3. Do you accept returns?

We do not offer returns on any items. Please review our Refund Policy for more details.

4. How can I request a specific item?

You can submit a request through our Item Request page. Let us know what you're looking for, and we'll do our best to source it for you!

5. How long does shipping take?

Domestic Orders: Typically arrive within 3-7 business days after processing.

International Orders: Delivery times vary and may take 7-21 business days, depending on location and customs processing.

For more details, please review our Shipping Policy.

6. Do you buy pre-owned designer items?

Yes! If you have luxury items to sell, visit our Sell With Us page for more information on how to submit your pieces for review.

7. How can I contact you?

You can reach us through our Contact Us page or email us directly at customer@rareartchives.com. We aim to respond within 24 hours.